Refund and Return Policy

At Kand Sweets, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, we offer a straightforward refund and return policy to provide you with peace of mind.

1. Returns: You may return any unused and unopened items within 2 days of delivery for a full refund. To initiate a return, please contact us at with your order number and reason for return. Once we receive your request, we will provide you with further instructions on returning the item(s).

2. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 2 days.

3. Exchanges: We do not offer exchanges at this time. If you wish to exchange an item, please return the original item(s) for a refund and place a new order for the desired item(s) on our website.

4. Shipping Costs: Please note that shipping costs are non-refundable. You will be responsible for paying the shipping costs for returning your item(s). If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at with photos of the damage or defect. We will work with you to resolve the issue promptly.

Contact Us: If you have any questions or concerns about our refund and return policy, please contact us at Our customer service team is here to assist you and ensure your satisfaction with every purchase.